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Returns & Exchanges

We have a hassle free return policy as we guarantee every item we sell.  If you would like to return an item for a refund of the purchase price, you may do so within 60 days of receiving your item(s).  Please contact us for a Return/Exchange Form to send with your return order. Please include this form and all original packaging with your return.  For your protection, ship the item and the packing slip via insured parcel post, UPS or Federal Express Ground to:

Squeakers By Olivia
Attn: Returns Dept.
1190 Parrish Hollow Road
Lynnville, TN 38472

Please Note: Postage, handling and return shipping charges are not refundable. Personalized items may not be returned, unless the item is defective.


Exchanges

We offer Quick Exchanges! When exchanging one item from another, simply email us at customerservice@squeakersbyolivia.com and we'll send you an invoice via Payal for the replacement item.  The replacement item will be shipped once we receive cleared payment for the replacement item.  Once we receive the original item through our returns processing center you will be refunded through paypal for the returned item.

If you would rather not place a Quick Exchange, you may still return your original item (with all original packing) for an exchange. For your protection, ship the original item and the packing slip via parcel post, UPS or Federal Express Ground to:

Squeakers By Olivia

Attn: Returns Dept.
1190 Parrish Hollow Road
Lynnville, TN 38472

 

 

If you have any questions about Returns and Exchanges, please do not hesitate to contact us.


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